Knowledge

Knowledge

Terms and frequently asked questions about AI in Dutch mental health care (GGZ), the record and regulation.

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Terms

Frequently asked questions

We already use speech-driven reporting. What does Notal Care add?

Notal Care also produces a report per session, but in addition keeps each client's course of treatment together: record building per phase, case formulation, evaluations and the lead practitioner overview. Whether it fits alongside or instead of your current tool is something we discuss in the demo.

Does Notal Care make clinical decisions?

No. Notal Care organises session material and makes suggestions; you assess, edit and decide. As development continues, clinical judgement stays with the clinician.

Is Notal Care a medical device?

Partly. The core for documentation and record building is not. The clinical modules are being certified as a class IIa medical device; they will become available after CE marking, expected in the third quarter of 2027.

Is Notal Care scientifically validated?

Yes. Notal Care is academically validated and scientifically anchored at LIACS (Leiden University), where our research method was also validated. The product has been validated in practice at the first Dutch mental health care (GGZ) organisations using it. Follow-up research has been running since October 2026; we publish the results on our science page.

Is the session stored?

The audio is not. The transcript is.

Is Notal Care certified to NEN 7510 or ISO 27001?

We work in line with both standards.

Does Notal Care work with our EHR?

Scrivio, Epos, Zilos, HCI and more on request. You can also export as Word or PDF.

What does it cost?

For practices, from €55 per user per month.

What does a pilot look like?

One team, 4 weeks, with agreed measures: use in the workflow, report quality, correction effort, perceived workload and attention in the session. You then decide whether to scale up.

Can we try it ourselves first?

Yes, with a two-week trial for clinicians. For a pilot within an organisation, we schedule a demo first.

Schedule a 30-minute demo

See Notal Care with a fictional client: from session to approved report.

Schedule a demo